Q1
What types of non-standard fastener products can your company customize?
YH FASTENER is an expert in non-standard fastener solutions. We can customize various non-standard screws, hex keys, Spring Plungers, etc. We support customizations based on drawings, samples, and parameters. Regardless of the complexity of the structure or the precision requirements, we can provide professional customization services to meet various special assembly needs.
Q2
What is the precision of the products? Does it meet the requirements of high-end industries?
The company's standard parts strictly follow international standards, with dimensional errors controlled at the industry's high-quality level. Non-standard screws have a minimum tolerance of 0.02-0.03mm, with precise dimensions and high compatibility, fully meeting the high precision requirements of 5G communication, consumer electronics, automotive, medical, etc. industries.
Q3
Does the product comply with environmental standards and can a detection report be provided?
All products of the company have passed REACH and ROHS environmental tests, without harmful substances, and meet global environmental protection requirements. We can provide free comprehensive detection reports such as hardness, torque, salt spray, environmental components, as well as ISO9001, IATF16949 and other qualification certificates to meet customers' factory inspection, customs declaration, quality filing and other needs.
Q4
What is the minimum order quantity for an order? Is small batch trial production supported?
The company supports small batch trial production and large batch mass production. The minimum order quantity for standard parts and non-standard customized parts is flexible and can be negotiated according to the actual needs of the customer. Even for small sample orders or trial orders, we will fully cooperate to assist customers in product research and market testing.
Q5
How long is the delivery time for regular orders and non-standard customized orders?
Regular standard part orders have a stable delivery time, usually 7-15 days for delivery. Non-standard customized parts need to be negotiated based on product structure, process complexity, and order quantity. The regular delivery time is 15-25 days, and urgent orders can activate the rapid production channel to minimize the delivery time.
Q6
How are quality problems with the products handled and what is the after-sales guarantee?
The company implements strict after-sales guarantee policies. If a product has quality problems, after verification, it will be returned or replaced without conditions, and a quick replacement will be provided. At the same time, the technical team will analyze the problem cause and provide an optimization plan to prevent similar problems from happening. The entire process guarantees the legitimate rights and interests of customers.
